Director of Software Sales – Digital Customer Engagement

Job Description

Director, Software Sales – Digital Customer Engagement – Gartner & Forrester Ranked #1

This is a remote Director level, individual-contributor sales role, driving net-new logo opportunities and closing deal sizes up to $2M+ with Fortune 1000 targets. This is a B2B technical sale targeting B2C companies with Call Centers, Customer Service and Customer Engagement Hubs.

  • Recognized as a “Leader” in Gartner’s “Magic Quadrant” and ranked #1 in Customer Engagement.
  • Multiple winner on the Information Today KM Magazine’s list for 100 Companies that Matter in Knowledge Mgt.
  • Marquee clients include Walmart, State Farm, Ford, among many others.
  • Top tier of reps have made over $500k.

Compensation & Benefits

  • Base salary $125k, OTE $250k OTE. Uncapped earnings + significant accelerators. 
  • Stock options.
  • Full health benefits. 
  • 401K with match.


  • 4-6+ years of Senior or Director level sales experience selling software solutions into Enterprise targets required.
  • Experience selling Customer Engagement solutions and/ or selling software solutions to Call Centers strongly preferred.
  • Strategic thinker with exceptional communication and presentation skills, a must.
  • Ability to travel.